NHIS CLINIC - UPTH - University of Port Harcourt Teaching Hospital

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About Us

Our driving objective at UPTH is to become a world class quartenary hospital, using cutting edge technology and highly developed human resources to render excellent medical care/services to the good people of Rivers State and beyond in-order to markedly reduce the number of patients seeking medical tourism abroad.

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NHIS CLINIC

The National Health Insurance Authority (NHIA) was formerly known as National Health Insurance Scheme.

It is a gateway and first point of call for all staff and NHIA enrollees whose primary health care provider is UPTH as chosen by them under the scheme. It is also a referral center for patients who need secondary and tertiary care to other specialty areas.

ACCREDITATION STATUS: Accredited.
Name of Current Head of Department: Dr. Affiong John

QUALIFICATIONS:
FWACP (Family Medicine),
MBA Business Management,

Post Graduate Diploma IBLM (Lifestyle Medicine),
M.Sc (Medical Edu.) in view.
Specialty: Consultant Family Physician

STAFFING:

The Staff are made up of clinical and non- clinical which are as follows:

Two (2) Consultant Family Physicians
Seven (7) Medical Officers
One(1) Assistant Director of Administration
Thirty One (31) Administrative/Clerical Officers
Four (4) Education officers
Seventeen (17) Scientific Officers
Six (6) Nurses
Five (5) Pharmacists
Four Medical Record Officers
Two (2) Analyst Officers
Three (3) Health Assistants

DAILY ACTIVITIES:

The clinic is open to patients from Mondays-Fridays between 8am-5pm, then on weekends and public holidays patients are seen by emergency doctors. However, the administrative offices are always open for documentation.

DAILY ATTENDANCE:

An average of 50 patients was approximately seen daily.

Statistical Summary of Patients Seen at UPTH/NHIA Clinic from January – April 2023

Description	Jan	Feb.	Mar	April
Total No. Of Patients	985	1329	1147	1044
Referred Cases	461	763	604	528
Non-Referred Cases	524	566	543	515
Male	312	476	406	336
Female	673	853	741	708
Total No. of Staff Folders	638	836	657	664
Total No. of Non- Staff Folders	347	493	490	380

BREAKTHROUGHS AND PROJECTIONS

Training and retraining of NHIA staff on the operational guideline to ensure adequate knowledge of the operations by all staff.
Reorganization of the units into sub units who work as teams to achieve organizational goals. Such sub units include but not limited to

Credit/Contract unit who help to ensure proper billing.
Education unit who is saddled with responsibilities of enlightening our enrollees on NHIA operation.

Training and retraining of focal persons in the department and unit of the hospital to serve as guide to our patient population.
Sensitization of healthcare professionals in all departments to ensure efficient service delivery.

Dr. John Affiong
Head/Project Manager, NHIA Unit

BREAKTHROUGHS AND PROJECTIONS

Training and retraining of NHIA staff on the operational guideline to ensure adequate knowledge of the operations by all staff.
Reorganization of the units into sub units who work as teams to achieve organizational goals. Such sub units include but not limited to

Credit/Contract unit who help to ensure proper billing.
Education unit who is saddled with responsibilities of enlightening our enrollees on NHIA operation.

Training and retraining of focal persons in the department and unit of the hospital to serve as guide to our patient population.
Sensitization of healthcare professionals in all departments to ensure efficient service delivery.

Dr. John Affiong
Head/Project Manager, NHIA Unit

For more details on the scope of work see

UPTH Service Charter.
For Protocol of service; see UPTH Service Charter.

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University of Port Harcourt Teaching Hospital East-West Road, Opposite Alakahia Junction Rivers State. P.M.B. 6173

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info@upthng.com

The University of Port Harcourt Teaching Hospital treats well over 400,000 out-patients per annum, over 10,000 in-patients per annum and well over 3000 surgeries per annum.