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Our driving objective at UPTH is to become a world class quartenary hospital, using cutting edge technology and highly developed human resources to render excellent medical care/services to the good people of Rivers State and beyond in-order to markedly reduce the number of patients seeking medical tourism abroad.

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MEDICAL SOCIAL SERVICES DEPARTMENT

Accreditation Status

The Department of Medical Social Services was established in August 1982 with the goal of linking patients to available resources within the hospital and the community. The Department has increased tremendously in size and has attained greater heights in quality service delivery.

Name of current Head of Department

Mr. Tende Wilfred

(DIPLOMA, Social Development)

MBA (MGT), MSC (Social Work/Social Welfare Administration)

Composition of Personnel and Staff strength

Staff of Medical Social Services Department.

 

Available Bio-medical equipment, procedures, specialized services.

The Department of Medical social Services has been committed to rendering various services to patients (clients) and their families with medical and psychosocial cases whether complex multiple. Such as:

  • Counselling and Psychosocial Services
  • Advocacy role
  • Team ward round with other Health Workers
  • Rehabilitation Services
  • Family and Child Welfare Services
  • Repatriation Services
  • Case conference
  • Reconciliation Services
  • Home Visit, Follow-up and Linkages
  • Intervention and Investigation of social cases with a view to resolving or finding solution
  • Health Education
  • Financial assistance to patients through the help of Hospital Management, NGOs, Institutions and Firms, Religious Organizations, Well-meaning individuals and groups, Philanthropists and others.
  • Liaison services in Government and Non-Government Organizations.
  • Vocational Training
  • Palliative Care management
  • Intervention to indigent patients
  • Training and re-training of students on industrial attachment and practicum
  • Organizing departmental seminars to bring everyone to the same level of knowledge in social development and services.
  • Rendering of quality education through our accredited School of Social Development and Occupational Therapy for Diploma and HND programme.

Clinic Days and Time

The Department run multiple shift duties and is open 24 hours a day (weekends inclusive) to render psychosocial services to patients.

Statistical Information of patient visits, average and or total number of admissions on weekly/monthly/yearly basis.

Patients visit the department on a daily basis for various psychosocial services and interventions from various wards. Such as:

  • CHEW, Children Surgical and Medical Wards and SCBU
  • A & E
  • Surgical Wards
  • Orthopedics Wards
  • ICU
  • Medical Wards
  • Urology Wards
  • Neuropsychiatry/Mental Health Wards
  • Eye Ward
  • Burns and Plastics Wards
  • ENT Wards
  • Maxillofacial Wards
  • O & G wards

Weekly: We receive an average of 12 patient visits from various wards resulting from consults and self/community referrals on a weekly basis. 

Monthly: We receive an average of 48 patient visits from various wards resulting from consults and self/community referrals on a monthly basis. 

Yearly: We receive an average of 576 patient visits from various wards resulting from consults and self/community referrals on a yearly basis.

(Source: Admin Record, 29th July 2022)

Breakthroughs and Projections

Breakthroughs

The Department has made some remarkable achievements over the year. Such as:

  1. Reaching out to NGOs, Institutions and Firms, Religious Organizations, Well-meaning Individuals and Groups, Philanthropists and others to partner with the department in handling of indigent and in psychosocial cases.
  2. The Department through counselling and social intervention process has been able to handle various psychosocial cases.
  3. Establishment of the School of Social Development and Occupational Therapy with the help of the current management.
  4. Rendering of Family Education Services to families that are referred to the Department.

Increase in numerical strength of Social Workers in the Department through the help of the current management

For more details on the scope of work see

UPTH Service Charter.
For Protocol of service; see UPTH Service Charter.

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The University of Port Harcourt Teaching Hospital treats well over 400,000 out-patients per annum, over 10,000 in-patients per annum and well over 3000 surgeries per annum.

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